Aura Stoneware Sculpture

If you change your mind about your purchase,

We do not charge any restocking fees.
The return process is straightforward: just contact the concierge team and they will guide and assist you step by step. Once the return process has been explained, you will have to contact the courier to schedule the pickup of the merchandise you are returning.
Please remember that we can not accept returns on products that have been customized especially for you. You can ship the product back in its original packaging, with a courier of your choice. The return shipping and import duties back to UK  (if any) will be sustained by the customer.
Once the products reach our warehouse and are confirmed to be in the same state they were initially shipped, we will issue a refund to your original payment method within 5 business days.

Delivery: Made to order usually takes 3-4 weeks to be shipped from our UK based warehouse. You will be notified when your order is being dispatched and a tracking number will be given.

 

Free shipping to United Kingdom.

 

International shipping: International shipping cost is dependant on your location, shipping timeframe can take anywhere from 5 working days to 10 days dependant on location. Customs and duties charges may be applicable dependant on your location and this is the responsibility of the buyer, by proceeding with purchase you agree to these terms.